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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

tahir murgic

September 22, 2023

5  out of  5 rating by tahir murgic
"So for- great job"

Irene McCoy

September 22, 2023

5  out of  5 rating by Irene McCoy
"I have more changes than most folks and Andrea and her team are always right on top of everything ! Seems like I call them at least monthly and they are always helpful and get changes implemented quickly!"

Daniel Shultz

September 14, 2023

5  out of  5 rating by Daniel Shultz
"They’re really friendly and understanding. They make it really easy to do everything I need to with an insurance company. And the towing service? Amazing."

Shawn Mackey

August 4, 2023

5  out of  5 rating by Shawn Mackey
"Andrea and her team are the very best that I've ever worked with. Their response time is quick and are always willing to answer any questions at any time. I would highly recommend Andrea and her team!"

Cindy Miller

July 14, 2023

5  out of  5 rating by Cindy Miller
"Andrea and her staff have always taken great care of our family over the years & always has our best interests at heart to keep us covered and safe."

Brandie Slack

June 30, 2023

5  out of  5 rating by Brandie Slack
"Cannot say enough positive things about my agent Andrea Sabus, just changed insurance to State Farm less than a month ago and she is so helpful and extremely prompt in her responses. My son needed a tow truck while out of town and Andrea had the check in the mail the next day to reimburse him. Not only am I saving thousands, I am still receiving outstanding service!"

im3rd

June 30, 2023

5  out of  5 rating by im3rd
"Keenan, w the Andrea Sabus State Farm agency in Grimes, did an outstanding job for us when we recently added a newer car. Turnaround was quick and he followed through on what he said he was going to do. Personal service at its best!"

Neal Wolf

May 2, 2023

5  out of  5 rating by Neal Wolf
"Always take care of our insurance needs in a timely manner."

Derek Vander Veen

March 29, 2023

5  out of  5 rating by Derek Vander Veen
"I've had the pleasure of working with Andrea and members of her team (Rachel and Keenan) for the past several years, and they've always gone above and beyond to deliver a high level of customer service. They're thorough in their review of our insurance needs and have made great coverage recommendations that have saved us thousands over the years. They're always friendly and quick to respond. I highly recommend them to anyone looking for a professional, competent, and friendly insurance provider."

Greg Glendy

March 9, 2023

5  out of  5 rating by Greg Glendy
"Andrea and Alison have both been great to work with. I try to review my policy each year and they are always honest and transparent about all the little details. I highly recommend this office!"

Troubled Gaming

January 20, 2023

1  out of  5 rating by Troubled Gaming
"They kept saying I was gonna get a discount the next month over and over never got one then I got a bill that raised my insurance higher so never paid it because I heard the been ripping people off couple of family member use to go them to"

Jennifer Pandich

November 7, 2022

5  out of  5 rating by Jennifer Pandich
"As an insurance professional myself, I can tell you that the most important thing about purchasing insurance is that you get a good agent. I have trusted my family’s coverage to Andrea for years and can tell you she is one of the best."

J Vollmecke

October 22, 2022

5  out of  5 rating by J Vollmecke
"Andrea and her team are very knowledgeable and helpful. Great experience!"

Ron Bergfeld

October 21, 2022

5  out of  5 rating by Ron Bergfeld
"Excellent customer service from Andrea and her staff. Today, she went above and beyond to assist me with a hail damage claim. I am very grateful for her assistance."

Alex Cross

September 29, 2022

5  out of  5 rating by Alex Cross
"We have worked with Andrea and her team since moving to Grimes in 2014. They are always very responsive and friendly whenever we call with questions. I would 100% recommend working with her for any personal or business related needs."

Linda Montet

May 19, 2022

5  out of  5 rating by Linda Montet
"We have been extremely happy with Andrea and her staff. They respond immediately to our questions/needs, and there is never, ever a hard sell for any of their services. There is no doubt that Andrea has our best interests at heart, and she takes her time to make sure we have the best rates and best coverage available. We plan to stay with her services for a long time."

Debbie Lovan

May 16, 2022

5  out of  5 rating by Debbie Lovan
"Andrea is very nice and very knowledgeable."

Pat Swartz

February 25, 2022

5  out of  5 rating by Pat Swartz
"Andrea and her staff are always friendly and professional. Willing to answer my questions and prompt with response. Andrea and her staff exemplifies customer service."

Jerry Brimeyer

February 23, 2022

5  out of  5 rating by Jerry Brimeyer
"Andrea has the best insurance smarts of any agent I know. And she has an enormous heart for her customers and for delivering the best service possible. I’m just proud and grateful to know her."

Katie Swartz

February 23, 2022

5  out of  5 rating by Katie Swartz
"Excellent customer service! Great rates. I would recommend Andrea and her staff for your insurance needs."

Helene Modlich

February 23, 2022

5  out of  5 rating by Helene Modlich
"Andrea is the BEST! Couldn’t of gotten through the 2019 tornado without her. She went above and beyond!"

Lacee Gassman

February 3, 2022

5  out of  5 rating by Lacee Gassman
"There are too many good things that I could say not only about Andrea, but also the team at this location. I've had Andrea as my agent for almost 3 years now. I originally selected her office because of the amazing experience I had when I first called to get information about Andrea becoming my agent. That amazing experience has continued in every interaction I have with the team. They are always polite, friendly, and quick to work with me on whatever change or question I have. They always respond to my emails and answer my calls, if needed they always call back. When an issue arose that was not their fault with a payment, they were quick to get it sorted out and kept in contact with me until it was resolved. Andrea makes sure she checks in to make sure I have the correct coverage and know all of the options available to me. They are the true definition of customer service and it sets them apart from the rest."

Rob Erickson

November 10, 2021

5  out of  5 rating by Rob Erickson
"Andrea is very responsive and easy to work with. We carry our cars and umbrella home owners insurance with her."

Nathan Bunch

November 1, 2021

5  out of  5 rating by Nathan Bunch
"Great place to have insurance!!"

Sabeth White

October 27, 2021

5  out of  5 rating by Sabeth White
"Andrea became our agent a number of years ago when our agent retired. We could not have chosen a better agent to meet our needs. She's personable, sharp and always looking out for us."